Product Frequently Asked Questions

Custom Post Cards include one image scanned by Marathon Press, creative design services, and customary typesetting with your choice of font. File-furnished orders are accepted without additional charge.

Custom Brochures include design, typesetting, color proof and scanning of three images per side. File-furnished orders are accepted without additional charge.

Preset Formats include design (with select layouts, backgrounds and other design elements), scanning, typesetting and color proof.

CASS certification is a process that verifies mailing addresses to assure physically deliverable addresses. This process does not however verify the recipient's name as a valid resident.

The term "4/4" or "four over four" means full color will appear on both the front and back of a print job. When printing full color on the front and one color on the back, the term "4/1" or "four over 1" is used.

Preproduced items must be paid in full at time of order.

Custom orders must be paid on approval. Personal check accompanying order, VISA, Discover or MasterCard are accepted.

Prices subject to change without notice.
Postage is not included in pricing and must be paid by check or money order prior to mailing.

Additonal charges are typically associated with items such as folding, scoring, coating, PMS colors, etc. Contact customer service with any questions you may have about additional charges.

When the catalog lists quantities of 500-900, the minimum order is 500 and the price rises after 900. However, quantities must be ordered in increments of 100.

Many factors related to time and money affect the decision to mail Bulk Rate or First Class. Consult with a customer service representative for specific details.

Many leading industry experts will suggest multiple mailings to the same list. Success rates typically increase as the frequency of mailings increases.

Proofs are sent by e-mail as PDFs or are faxed. Hard copy proofs are available upon request.

For file specifications, click here: marathonpress.com/fileprep
Files can be sent on CD or uploaded via Uploader (available here).

Contact a Marathon Account Representative at (800) 228.0629 for more information on uploading files.

Preproduced items are proofed in as quickly as 3 days. Preset items are proofed within 5 to 10 days, cards within 5 days, and brochures within 10 days. Proofing timeframes are subject to the difficulty of the job and the type of the product. Signed approval regarding the proof must be received before the job goes to press.

Marathon does not provide proofreading, however, our staff makes every effort to avoid errors and to question material that does not appear to be correct. We cannot take responsibility for the accuracy of material printed in our plant if it is not proofread by you. We strongly advise that you carefully read and mark your corrections.

Custom orders typically ship two weeks from the date of the client's signed proof approval. Marathon's preproduced products usually ship within 48 hours, however, orders requiring proof approval ship three days after Marathon receives the client's signed approval.

Many leading industry experts will suggest multiple mailings to the same list. Success rates typically increase as the frequency of mailings increases.